Often times those in management roles are great with overseeing business and/or departmental operations. It is easy to overlook the importance of having to manage people from various backgrounds, experiences and personalities. With leadership comes the expectation of high productivity, efficiency, and making sure everything runs smoothly.

The reality is that companies cannot prepare management to deal with all the personalities and unanticipated situations. As a result, managers are left with having to balance their workload, needing to satisfy their boss, needing to motivate employees, needing to discipline employees, as well as dealing with their own stressors. As you can imagine, this can be very overwhelming.

Speaking to a consultant can help put things into perspective. Whether the treatment plan includes problem solving, stress management, communication or listening skills, the program will be customized to meet the needs of you and your department. It is helpful to be heard by a professional and explore your options.

Consulting can benefit at an individual level as well as at a company level.

When working with a manager individually, an assessment is done at the initial session to determine the needs. The following are examples of areas of focus:

• Emotional intelligence

• Stress management

• Communication

• Conflict resolution

• Motivating employees

• Problem solving

When working at the company level, the consultant visits the site, assesses the team, interviews each employee, including each manager, and facilitates workshops and trainings that would be beneficial for the entire department.